Participant Y, Facilities Manager, CBRE Asia Pacific
Problem
As CBRE entered new partnerships, they saw a need for enhanced stakeholder engagement and collaboration between CBRE teams and new partnership counterparts. This also called for an improvement in ideation, problem-solving, and interdepartmental cohesion within their own teams.
Solutions
CuriousCore conducted a Design Thinking Workshop for CBRE, providing participants with innovative solutions to streamline problem-solving process and optimize stakeholder engagement strategies, whilst in the process fostering cohesive teamwork.
Impact
The Design Thinking workshop has empowered CBRE’s team with enhanced problem-solving capabilities, cohesive collaboration between departments, and a culture of innovation, significantly improving their ability to address challenges and deliver value in their partnerships.
Participant X, Senior Systems Analyst, Singapore University of Social Sciences
Problem
SUSS wanted to align their IT team of Senior Systems Analysts and Executives towards a design mindset so as to enhance creative problem solving, learn design fundamentals and foster a culture of empathizing with their stakeholders.
Solution
CuriousCore conducted a Design Thinking Workshop for SUSS, where participants gained a good understanding of what Design Thinking is. Participants were provided helpful frameworks to approach problems and challenges, as well as theory and frameworks of customer journey mapping and user research to better understand user needs.
Impact
Through the workshop, the IT team has a better understanding of the application of Design Thinking to solving problems and how, to better design for the systems they are designing, they should look at the entire customer journey.
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