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Expert Advice when Starting a Career in UX Design

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So, you’ve completed your UX Design course, you know your UX fundamentals and what good user experience looks like. Your portfolio is filled with your best work and you’re on your way to starting a Career in UX Design as you begin to apply for your first ever UX role. But, you still feel uneasy. This is completely normal, especially when you learned UX Design from scratch and have no experience in a full-time role yet. In fact, this phenomenon has been identified to be Impostor Syndrome, which many of us unknowingly suffer with.

What can you do then, as a new designer in the industry, to ensure that you thrive in this career and enjoy the benefits that being a UX Designer brings? There’s no better place to hear the answer to this question from than experts who have made it in the industry themselves. In this article, 2 expert UX practitioners from 2 well-known companies will be sharing their advice for new UX designers. If you’re interested in becoming a UX Designer with no background but have yet to enrol in a UX Course, check out what you should look out for when choosing your UX Course.

Who are these Design Experts?

Albert Camacho,
Principle Experience Designer

Natan Santolo,
Head of Design

Albert’s Tips for New UX Designers In The Field

In our interview with Albert, he shared 2 key pointers as advice for designers who are starting out:

1. Good Designer = ?

Think about what it means to you to be a good designer.

2. Past → Plus Point

If you are moving from another field, think about how your previous career will give you an advantage.

He also shared 3 things designers need to be good at to really elevate yourself as a designer:

1. Passion for technology.

Most of what we do depends on technology, so you need to be passionate about existing and future technology.

2. Business.

You need to understand how businesses work.

3. People.

You need to be interested in people and observe why people behave in the way they do.

Natan’s Advice for New UX Designers In The Field

Natan too shared some advice for designers, specifically those who are new in the field:

1. Communication skills

  • Learn how to ask the right questions to understand your customers.
  • Ask as many questions as you can to understand the objectives, budget, activities, timeline, and the resources you have for a project. This helps you know what is expected of you so that you are able to meet, if not exceed, them and leave a good impression on your stakeholders.
  • Learn how to communicate with stakeholders. Know your timeline and what you are doing. Communicate when you are delivering what to your stakeholders, and tell them the next steps. Tell them how your user research will meet the business goal or certain KPIs. Use the results of a previous project to convince stakeholders. Most importantly, communicate the certainty that the work is going to be done at each part of the timeline. Show the artefacts and next steps, such that there is no doubt about what you are doing, how you are doing it and why you are doing it.

2. Fake it till you make it

  • Fake it till you make it – always say you know how to do something, and learn how to do it.

3. Be profoundly curious

  • Have profound curiosity – always go deeper, ask why, and aim to understand how something works in detail.

4. Understand your craft

  • Understand your craft really well – be versatile in crafting tools, so that you can craft the ideas you want to test. Your craft is the limb of your creativity.

5. Always have a purpose

  • Always have a purpose – if you put an element on a page or change the shape of an element, make sure you are conscious of why you are doing it. Be clear with what you want to say using your interface.

6. Always test

  • This one’s self-explanatory.

With both these experts’ insights, I hope your journey as an up and coming UX Designer in the field will be a smooth one full of fruitful projects and memorable ventures. Don’t hesitate to leave a comment if you would like to see more of these types of articles and let us know if we missed a tip or two!