Topics Covered:
Working in UX Research in the USA with Monica Chan, EdD
00:00- Introduction of guest speaker
03:41 – Monica shares about some cool projects she’s working
05:35 – Monica talks about how she ended up in tech, given that she’s from an education technology background
07:27 – Monica talks about the persona of a UX researcher in Amazon
09:38 – What are the qualities or skills that UX researchers should have?
12:15 – Monica talks about her education in the US
13:52 – What should someone do to strengthen their application to the US tech industry?
17:06 – East Coast vs West Coast American Tech scene, what do you prefer?
18:53 – Monica shares details about the Amazon working culture
21:49 – Monica talks about the leadership principles in Amazon
24:04 – How does Amazon research team differ from Pinterest research team?
27:04 – Monica shares about her pHD thesis
28:51 – What are the principles that UX designers should take note for designing voice enabled interfaces
30:38 – Monica talks about ChatGPT
31:25 – What do you think is next for voice tech?
37:33 – Do people feel scared or alienated when robots are able to do what humans use to do?
38:50 – Do you have any advice for people who are hoping to transition into tech and the UX industry?
43:08 – Was there anything you could have wished that you have done better when you were still studying?
44: 11 – Outro