The COVID-19 pandemic has greatly accelerated the pace of digital transformation globally, interweaving technology more closely into our daily lives. And with Facebook’s announcement of its foray into the metaverse in 2021, and the dramatic fortune reversal for NFTs and cryptocurrency in 2022, AI and Web3 are arguably two of the technologies that have gripped the most public attention.
This article will examine these two technologies, some real-life applications, and considerations for product design that can help create smoother user experiences. Even if these technologies are not specifically applicable to your organization, thinking through design decisions may also help your product strategy for other disruptive technologies, such as automation.